Privacy policy
Privacy Policy
Last updated: 04 September 2026
BlushLab ("we", "us", or "our") operates the website blushlab.co.uk. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service, and the choices you have associated with that data, in accordance with the UK General Data Protection Regulation (UK GDPR).
Information We Collect
We collect several types of information for various purposes:
- Personal Identification Information: Name, email address, phone number, shipping address, billing address
- Payment Information: Processed securely by our payment providers (PayPal/Stripe). We do not store your full card details.
- Usage Data: IP address, browser type, pages visited, time spent on pages
How We Use Your Information
We use the collected data to:
- Process and fulfil your orders
- Communicate with you about your order
- Improve our website and customer service
- Send you promotional emails (only if you opt in)
- Comply with legal obligations
Legal Basis for Processing (UK GDPR)
- Contract: Processing is necessary to fulfil your order
- Consent: For marketing emails (you can opt out anytime)
- Legitimate Interests: To improve our services and prevent fraud
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Order data is typically kept for 6 years for tax purposes.
Your Data Protection Rights (UK GDPR)
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data ("right to be forgotten")
- Object to processing of your data
- Request restriction of processing
- Request transfer of your data
- Withdraw consent at any time
To exercise these rights, email us at support@blushlab.co.uk.
Cookies
We use cookies to improve your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Third-Party Services
We use trusted third parties to process payments (PayPal, Stripe) and ship orders. These providers have their own privacy policies. We only share the data necessary to complete your order.
Security
The security of your data is important to us. We use commercially acceptable means to protect your personal data, but no method of transmission over the Internet is 100% secure.
Children's Privacy
Our Service does not address anyone under the age of 18. We do not knowingly collect personal data from children.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy, contact us at:
Email: support@blushlab.co.uk